Well I had an unexpected surprise this week

I ordered some new NGK plugs and of course they did not have the nut on the end so I sent an email to NGK Australia and asked if they were available.

 -----Original Message-----
> From: rosscopeeceau@hotmail.com [mailto:rosscopeeceau@hotmail.com]
> Sent: Sunday, 9 November 2014 5:44 PM
> To: Custservice
> Subject: [NGK Web Contact]
>
> Name: Ross Gallagher
> Address: NSW/ACT
> Email: rosscopeeceau@hotmail.com
> Query: Product
> Comments: I ride a 1986 BMW K100RT and use NGKD7EA plugs.
> The type of cap on the leads requires the plug to have the teminal nut,
> but NGK plugs do not come with this nut. Are they available for order at
> the time of buying the plugs or are they available as a separate order?
>
> Thanks
>
> Ross

> Subject: RE: [NGK Web Contact]
> Date: Mon, 10 Nov 2014 09:25:42 +1100
> From: salesngk@ngkspark.com.au
> To: rosscopeeceau@hotmail.com
>
> Good morning Ross
>
> If you can send us your postal address we will send you some terminal
> nuts out in the mail.
>
> Kind regards
>
> Craig Young
> Credit & Warranty Officer
>

Good morning Craig,
Thank you for your prompt reply and thank you for the offer of some terminal nuts.
My address is

Ross Gallagher


In future, is it possible to order these with the plugs? I tend to shop at Repco and they don't carry the D7EA plugs as shelf stock and they always have to order them in.

Regards

Ross

Customer Service - General (salesngk@ngkspark.com.au)
Add to contacts
11/11/2014
[Keep this message at the top of your inbox]
To: Ross Copeeco
salesngk@ngkspark.com.au

Hi Ross

 The terminal nuts can be ordered in by the part number NT4245:B, however I’ll send you a handful so you possibly won’t need to order any in etc..
 
Kind regards

Craig



FREE NUTS FOR EVERYONE

Nice Knuts!
You're some Knut.

Are they salted away in your parts bin solely for personal use?????

This lack of terminal nuts as standard must be very recent. I replaced a set of D7EAs on LFB about six months back and they came with the nuts. A new set of D7EAs bought for a K100LT I engine-checked last week didn't have them. Note to self: don't forget to remove the old ones next time round.

Someone's terminally nutty.

good work rossko

at least we have the part number now

dai , I just wonder if its a local supply - importer - distribution thing (stock on hand ) ?

been buying ngks without the nuts out here for 3 years or so

A guy walks into a psychiatrist office naked and wrapped in plastic. 
The psychiatrist says to him: "Well, I can clearly see your nuts."

That IS a nice surprise. Props to NGK!. Who would'a thought huh

A proper motorbike spare parts hoarder never throws anything away! You never know when you'll need it again. If I die with a shed full of ancient metal and rubber bits and not one of my remaining friends or rellies knows what it is they are looking at, at least they can say, 'Well, he had his interests'. Peculiar to them as they might be.
:pirat:

Kyle10 wrote:A guy walks into a psychiatrist office naked and wrapped in plastic. 
The psychiatrist says to him: "Well, I can clearly see your nuts."

I'm gonna shoot him for that.

well deserved  

Dai wrote:

Kyle10 wrote:A guy walks into a psychiatrist office naked and wrapped in plastic. 
The psychiatrist says to him: "Well, I can clearly see your nuts."

I'm gonna shoot him for that.

A couple walk into a psychiatrists office naked and wrapped in plastic.
The psychiatrist says to them: "Well, I can clearly see your Brazilian and your nuts"

This Aussie retailer sells a pack of 50 for $9.95
Time for the Australians to get together and buy a couple of packs.

Sent an Email to NGK Canada and this is their answer:

Hi Bert,
Unfortunately we do not sell screw-on terminal nuts. However any terminal nut removed from one of our spark plugs’ with a  removable terminal nut would work. Please let us know if you have any other questions.
Kind regards,


Jason Williams
Customer Service Representative
 

What a funny guy    .

Crazy Frog wrote:Sent an Email to NGK Canada and this is their answer:
Hi Bert,
Unfortunately we do not sell screw-on terminal nuts. However any terminal nut removed from one of our spark plugs’ with a  removable terminal nut would work. Please let us know if you have any other questions.
Kind regards,
Jason Williams
Customer Service Representative

I've always found it humorous when reps (and polititcians) are using corporate speak and have no real answer, they will often state the bleeding obvious or use phrases like "Please let us know if you have any other questions" when what they really mean is "you can ask us this but don't ask us that."

I will remove 4 from the bag and send the rest up to Smithy. He can sell them to you all for 3 bits of firewood per day per man. 
Unless the fire ban is still on.

I had to order my plugs in specially, like many. My friendly supplier requested the nuts be supplied as well. You can probably guess the result. 

However, my mate at the shop rang the supplier, and a couple of days later the nuts arrived. No charge to me. 

When I replace these plugs, I'll take care not to throw them away before I remove the nuts!

Bill

This forum is gone nuts.


Next thing you will be asking is 'Did you get your nuts today?'

rosskko wrote:I will remove 4 from the bag and send the rest up to Smithy. He can sell them to you all for 3 bits of firewood per day per man. 
Unless the fire ban is still on.

Bugger, still a total fire ban in place, but still happy to pass the nuts on to the monkey's

They certainly don't look like monkey nutz!

So a guy walks in a sits at the bar, orders a drink and picks up some nuts. Just before he pops one in his mouth he hears it say to him, " Gee that haircut really suits you!"
The guys is stunned, as his drink hits the bar before him, he throws another nut in his mouth, before he can close his mouth and start chewing a little voice comes out of his mouth. The nut shouts,"Nice jeans!"
He thinks himself crazy, but tries another nut with his first mouthful of beer. Before he can get it to his mouth it yells, "You've probably got a hot wife, coz you sir are one good lookin' fella!"
He drops the nut in disbelief, turns to the barkeep and says, "Hey man what's with these nuts?!
"Oh" says the barman, "They're complimentary!"

Pretty much like the ones Rossco got.