1 Strange dealership policy Mon Dec 16, 2013 6:00 pm
martyman
Silver member
I ordered a rear brake light switch from the BMW dealership in Newmarket Ontario a few weeks back. Today I had to head up that way, its an hour from my home and when I got there I found it was not the right part. Honest mistake and I was not annoyed at all and asked if they could order the right part and watched the parts guy try to find it without luck so I asked for the money to be put back on my Visa. This is the part where I got a bit annoyed when I was told that the owners policy is to refund you by sending a cheque in the mail. All the BMW dealerships that sell motorcycles are not close by to me so I decided to order a used switch and a new set of brakes from Beemer boneyard, ended up being close to the cost of just the new switch...eventually I will have to buy a new one and by then I hope to have found a better source for new parts.